Registering for the Clearinghouse

If you are a member of the Labworks USA FMCSA Consortium and you/your company are NOT registered for the FMCSA Clearinghouse and/or the FMCSA Portal and require assistance, login to your customer portal and click on the button “Request Clearinghouse Registration Assistance” and you will receive an email confirmation and details on scheduling your time with one of our FMCSA Clearinghouse specialists. If you are not a member of our consortium but would like one on one assistance then email us at customer.service@labworksusa.com and one of our specialists will help you.

Managing Your Clearinghouse Responsibilities

During the process of signing up as a member of our FMCSA consortium you will have the option to have Labworks USA manage your compliance responsibilities for the Clearinghouse. This will cover all pre-employment, annual queries and reporting violations for all your active drivers.

When asking for Labworks USA to manage this for you and you are already registered in the Clearinghouse you must select all the functions for the C/TPA in your Clearinghouse account. We will then be able to Report Violations, Report RTD (Return To Duty) Information, and Conduct Queries for your required annual query for each driver as well as full queries for prospective employees.

If your drivers require a Pre-Employment drug test, they will also require a full query in the FMCSA Clearinghouse.

After the pre-employment/full query is conducted an email will be sent to the email address associated with the driver's CDL number in the FMCSA/CDL database and their FMCSA Clearinghouse account.

Please ask the driver to immediately find that email and follow the instructions to give consent to the query.

Make sure the driver has registered with the FMCSA Clearinghouse and has verified their CDL number in their Clearinghouse profile. Have the driver log in to his or her Clearinghouse account. If the driver has not verified his or her CDL information, there will be a message on his or her Driver Dashboard with next steps prompting them to do so. Once the driver has verified their CDL, the pending consent request should display on their Driver Dashboard. Contact us at customer.service@labworksusa.com if you require any assistance with this.

Once the driver has given their consent the completed query result will show up in the driver's and in your (the employer's) Clearinghouse account. This is a requirement to place the driver in service.

Whether you need help with your existing Clearinghouse registration or you are starting from scratch we are here to help.